FAQ’s

About the product

Greater transparency and lower surface roughness of the plastic.

  • Dual cementing guides optimize stability and precision.
  • The type of trimming of the aligner can be adjusted according to the clinician’s preference, either straight or scalloped or by sectors, according to what best suits the specific needs of each case.
  • Three-layer material with better balance between strength, comfort and aesthetics.
  • More affordable cost without sacrificing quality.
  • Close relationship with the technical team, which allows to adapt to the individual clinical needs of the orthodontist.

Yes. Certified as biocompatible and free of BPA, BPS and BPF. Safe for prolonged use in the oral cavity.

We treat a wide variety of malocclusions: mild to moderate crowding, spacing, overbites, crossbites, etc. Complex cases should be evaluated by our team to verify feasibility.

Treatment Plans

We have several plans designed to adapt to the clinical needs of each case:

Real10 Basic

  • 10 aligners (single or double arch).
  • Includes case planning.
  • Ideal for simple cases or minor touch-ups.

Real20

  • 20 aligners (single or double arch).

Includes:

  • Case planning
  • 1 refinement
  • 2 retainers
  • Repetitions (max. 8 per case)

Real30

  • 30 aligners (single or double arch).

Includes:

  • Planning
  • 1 refinement
  • 2 retainers
  • Repetitions

Elite (up to 3 years of treatment)

  • Unlimited aligners.

Includes:

  • Planning
  • All necessary refinements
  • 4 retainers
  • Repetitions
  • Duration: up to 3 years

RealKids (children’s treatment)

  • In mixed dentition**
  • Same conditions as Elite
  • Treatment up to 3 years
  • Adapted to children’s orthodontics

(*) Repetitions for breakage or loss (maximum 8 units per case)
(**) Applicable if there is mixed dentition

Registration, Planning and Case Management

Registration on the RealAligner platform

Introduction
In order for professionals to start using the RealAligner platform, it is necessary to complete an initial registration process through the official website. The steps to follow are detailed below.

1. Access to the website

The customer should log on to Real Aligner’s website: www.realaligner.com.

2. Portal Login

Once inside the site, go to the top right and click on the “Portal” option.

3. User registration

Within the portal, the customer will be able to initiate the “New Customer Registration” process . The customer will be prompted to complete a user registration form with the following information:

  • Full name
  • TAX ID
  • Company name
  • Specialty
  • Member number
  • Are you certified in orthodontics?
  • Fiscal Management:
    (Note: the fiscal address may differ from the delivery address, which can be specified later).
    • Complete address
    • Country
    • Phone / Mobile
    • E-mail address
    • Contact person
    • Is the delivery address different?

At the end, you must accept the terms and conditions and click “Submit”.

4. Confirmation by e-mail

Once the form has been submitted, the system will automatically send a confirmation e-mail to the user.
⚠️ It is important to note that this message may arrive in the “Junk Mail” or “Spam” folder .

5. Password creation

In the email received, the user will find a temporary password. By accessing the link, he/she will be able to create a new personalized password, with which he/she will be able to enter the portal.

6. Access to the portal

From that moment on, the client will be able to access the portal using his e-mail address and the password created.

🔔 Considerations

  • The registration is not activated automatically.
    The registration must be validated manually by a member of our team in charge of the activation process.
  • If registration is completed after 17:00 hours, the activation email will be sent the following morning.
  • Registrations made during the weekend will be processed on Monday.
  • Activations are performed exclusively during working hours.

Logistics, Costs and Support

You can use our contact form on the web or write directly to:
📧 info@realaligner.com
917 233 306 917 233 306

RealAligner produces the aligners in its own facilities, which ensures quality and short delivery times.

You can write us directly from the platform or to the personalized attention email.
We commit to respond in less than 24 business hours.
You can contact us at our customer service:
📧 info@realaligner.com
917 233 306

Yes, we offer training sessions, ongoing clinical support and educational materials to help you get the most out of the Real Aligner system.

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